Privacy Policy

Vonage Laboratoires Sarl (“Vonage”) respects your right to privacy and will carefully handle all personally identifiable information (“Personal Information”) that it collects or obtains from its retail partners in accordance with this privacy policy. Vonage may amend this policy from time to time

  • TECHNOLOGIES THAT ALLOW US TO CUSTOMIZE YOUR EXPERIENCE ON OUR SITE

We use various technologies to collect information about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. In some instances, we may use these technologies in combination with the personal information you provide on the Site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences. Each technology is explained below.

 

  1. WEB BEACONS AND TRACKING LINKS

Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our Site. They are often used in combination with cookies and are often not visible to the user of the Site. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see “Cookies” section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of our Site features.

 

  1. COOKIES

Browser cookies are bits of text that are placed on your computer’s hard drive when you visit our Site. Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive.

You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use this Site, but you may be limited in the use of some of its features.

  • INFORMATION WE SHARE AND WITH WHOM WE SHARE IT

We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent, except as described in the “Business Transfers” Section. In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.

  • THIRD PARTIES

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include data analysis firms, customer support specialists, email vendors, web hosting companies and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

 

In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide maybe used by such third party for their own purposes and in accordance with their own policies.

 

  • BUSINESS TRANSFERS

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances

 

  • COMPLIANCE WITH LAW AND FRAUD PROTECTION

We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

  • Accuracy

Vonage will strive to ensure that personal information is as accurate, complete and up-to-date as necessary. However, Vonage will not routinely update personal information. In general, Vonage will rely upon you to provide accurate and complete information and to advise Vonage if circumstances change over time. If you contact us with a request, we will take appropriate steps to update or correct the personal information in our possession that you have previously provided to us.

  • Safeguards

Personal information about you is protected by security safeguards appropriate to the sensitivity of the information. Vonage will take appropriate steps to ensure that personal information about you is protected from unauthorized access, disclosure, copying, use or modification.

Although we have enacted security measures, we cannot guarantee the security of any information that you submit via e-mail or over the Internet. Submission of personal information using such networks is done at your own risk, since no Internet transmission is ever 100% secure or error-free (in particular, e-mails sent to or from our web sites may not be secure). You should take special care in deciding what information you send to us via e-mail or posting on our web sites. Moreover, where you use passwords, ID numbers or other special access features on our web sites, it is your responsibility to safeguard them. Our web sites may contain links or references to other web sites to which this Privacy Statement does not apply. Vonage is not responsible for the data collection and use practices of companies or organizations to which the Vonage web sites may provide links. We encourage you to read the privacy statement/policy of every web site you visit.

  • Challenging Compliance

At Vonage, we want you to understand our commitment to privacy. Please contact us to withdraw your consent or with any enquiry, request or complaint related to this Privacy Statement, our Privacy Policy or our privacy practices concerning personal information about you.